9/12/2017 Understanding Collision Refinish Baytown-Bates Custom & Collision 8:00:00 AM-10:15:00 AM
9/12/2017 Understanding Paintless Dent Removal Baytown-Bates Custom & Collision 10:15:00 AM-12:30:00 PM
11/7/2017 Ethical Considerations of Fair Sales Practices North Channel-Bates Custom & Collision 8:00:00 AM-11:15:00 AM
11/7/2017 Understanding Advanced Vehicle Safety Systems North Channel-Bates Custom & Collision 11:45:00 AM-1:45:00 PM




Ethical Considerations of Fair Sales Practices

Texas Dept of Insurance Course # 24099
A 3-Hour Continuing Education Class
(2-Hours Ethics Credit, plus 1-Hour General Credit) This class helps Insurance Agents develop a better understanding of their ethical responsibilities when dealing with existing customers and prospects. The information presented helps them:
  • Improve their understanding of illegal sales practices in the insurance industry,
  • Evaluate their sales practices,
  • Identify and eliminate any potential unethical situations with their insureds, The knowledge gained by attending this course helps them provide better service for their customers resulting in improved customer satisfaction and policy retention.



    Understanding Advanced Vehicle Safety Systems

    Texas Dept of Insurance Course # 6677
    A 2-Hour Continuing Education Class
    This class provides Insurance Agents with information to help them better understand the most advanced vehicle safety systems available today. They will be better equipped to inform their policyholders of the value of using these systems properly, resulting in increased customer satisfaction and additional business.



    Understanding Collision Refinish

    Texas Dept of Insurance Course # 6679
    A 2-Hour Continuing Education Class
    This class provides Insurance Agents with information to improve their understanding of the collision repair refinish and quality assurance process to enable them to better set their insured's expectations relative to claims processing. They will learn how to make an informed decision on which repair center will ensure the safest, highest quality, and most cost effective repair for their insured.



    Understanding Paintless Dent Removal

    Texas Dept of Insurance Course # 6681
    A 2-Hour Continuing Education Class
    This class provides Insurance Agents with information to help them understand how Paintless Dent Repair (PDR) techniques work, how they differ from conventional repair techniques, and how they can help them reduce their severity on smaller claims.


    Akzo Nobel Provider # 1992


    Here is what agents, their staff and adjusters have said about the Bates Collision Centers Continuing Education Classes:
    "Very interesting. Knowledge learned will be useful."
    "Great class for agent/staff and claims adjusters."
    "Very informative. I feel every adjuster needs to actually see what takes place in the shop."
    "I enjoyed the course. It's good to have a visual class."
    "The instructors are very knowledgeable!"
    "It's close, convenient and free-you can't beat that."



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    3219 N. Main, Baytown, Tx 77521 :: info@batescc.com